Mon–Sun, 8:30am–5:30pminfo@harrisonejonesheating.co.uk 07523 7382850151 384 5908 HomeAboutServices Areas ReviewsContact Us07523 738285Get a Free Quote New Boilers Fully Fitted from £1,299 with Immediate Installation and a FREE Gas Safety Certificate HomeGas SafetyGas Fire RepairsGas Safety # Gas Fire Repairs in Liverpool: Faults Diagnosed and Fixed Properly Diagnosis and repair of faulty gas fires across Merseyside, from pilot lights that won't stay lit to fires that have failed a safety check, carried out by a Gas Safe registered engineer with a fixed written price agreed before any work begins. Get a Free Quote07523 738285 Gas Safe registered no. 576059 · immediate repair appointments available Gas Safe registered Registration no. 576059 · licence no. 3715984 Fixed written prices Agreed before work starts, no hourly rates Boilers from £1,299 Fully fitted, immediate installation available FREE Gas Safety Certificate With every new boiler installation Open 7 days Mon–Sun, 8:30am–5:30pm Overview ## What This Service Is, and Who It Is For ### What it is Gas fire repair is fault-finding work: tracing a specific symptom, a pilot that won't hold, weak flames, a fire that trips out, a smell when it's running, back to the actual failed component rather than guessing. That can mean a thermocouple or flame supervision device, a blocked injector, a failed piezo ignitor, a damaged case seal, or a flue or ventilation fault that has nothing to do with the fire's internal parts at all. We test rather than assume, because two faults can produce identical symptoms and only one of them is a five-minute fix. ### Who it is for Anyone whose gas fire has stopped working properly, is behaving oddly, or has just failed a landlord safety check or annual service and needs the specific fault addressed. This includes homeowners with a fire that used to work fine and has developed a fault, landlords needing a failed appliance repaired before a certificate can be reissued, and people who have been told by another engineer that a part is unavailable and want a second opinion. ### When you need it As soon as a fault appears. A pilot light that keeps going out, a flame that has turned yellow or lazy, a burning or gassy smell, soot appearing above the fire, or the fire simply not igniting are all reasons to stop using it and book a repair rather than wait for the next annual service. ### Why it needs a registered engineer A fire with a developing fault rarely gets safer on its own. Ignition faults are usually just inconvenient, but combustion and flue-related faults can mean carbon monoxide is being produced with no smell to warn you. Getting a fault diagnosed properly, rather than living with a fire that's 'a bit temperamental', is what keeps the appliance safe as well as working. Related services - Gas Fire Service - Gas Safety Certificate - Landlord Certificate - Gas Fitters Areas we cover - Liverpool - Knowsley - Prescot - Halton - St HelensTowns we cover West Derby, Belle Vale & Netherley, Clock Face & Sutton Manor, Tarbock Green, Hough Green, Huyton, Kirkby, Halewood, Whiston, Rainhill, Eccleston Park, Newton-le-Willows, Widnes, Runcorn, Woolton, Allerton, Childwall, Wavertree, Garston, Speke, Crosby, Bootle, Aintree, Maghull, Birkenhead Speak to an engineer Mon–Sun, 8:30am–5:30pm 07523 738285Get a Free Quote The cost of leaving it ## What Happens If This Gets Left A gas fire fault rarely stays exactly as it started, and the temptation to keep using a fire that 'mostly works' is where problems tend to get worse rather than better. ### Risks and escalating costs - A thermocouple that's slow to make the flame supervision device react is often bridged or bypassed by well-meaning tinkering, which removes the safety device's ability to shut the gas off if the flame goes out. That's a serious risk, not a convenient workaround. - A fire that keeps cutting out and gets restarted repeatedly, rather than diagnosed, can mask a genuine flue or air supply fault that the safety device is correctly detecting each time. - Continuing to use a fire that failed a spillage test during a service, on the basis that it 'still lights fine', ignores the actual reason it failed: combustion products are not clearing the flue properly. - Delaying a repair on an older fire can mean the part needed becomes unavailable in the meantime, turning a simple fix into a full appliance replacement decision made under pressure. - In a rental property, an appliance that failed its gas safety check and hasn't been repaired leaves the landlord without a valid certificate and the fire unusable in the meantime. ### Mistakes we are called out to fix - Repeatedly relighting a pilot that won't hold instead of finding out why the flame supervision device is cutting it off. - Assuming a repair quote from a photo or a phone description is reliable. Ignition, thermocouple and flue faults often look identical from the outside and only differ once tested. - Buying a generic replacement thermocouple or ignitor online without checking it matches the appliance's specification, which can leave the fire working but not properly compliant. - Treating a failed gas safety certificate as something to deal with 'next time' rather than getting the specific fault fixed and the appliance retested. - Ignoring a burning smell on start-up as dust burning off every single time the fire is used, rather than confirming that's actually what it is. Our process ## How We Carry Out the Work, Step by Step - 1 ### Step 1: Symptom and history check We ask exactly what the fire is doing, when it started, and check any previous service or repair record, plus the fire's make, model and approximate age before attending where possible. - 2 ### Step 2: Diagnostic testing Ignition, thermocouple or flame supervision device, gas pressure, and where relevant the flue and ventilation are tested individually to isolate the actual cause rather than replacing parts speculatively. - 3 ### Step 3: Parts check and fixed price Once the fault is confirmed, we check parts availability for that specific model and give you a fixed written price for the repair before any work goes ahead. - 4 ### Step 4: Repair and re-test The faulty component is replaced or corrected, and the fire is re-tested under normal running conditions, including a spillage check where the fault could have affected combustion or the flue. - 5 ### Step 5: Outcome and paperwork You get a plain explanation of what failed and why, confirmation the fire is now working safely, and where the repair follows a failed landlord check, the retest result needed to reissue the certificate. What you get ## The Difference It Makes ### Fault diagnosed before parts are quoted We test to find the actual cause rather than quoting for a guessed part and hoping it resolves the symptom. ### Honest advice on obsolete parts If a component for an older fire is no longer available, we tell you directly and explain the realistic options rather than stringing out a repair that can't happen. ### Fixed price before work starts The repair cost is agreed in writing once the fault is confirmed, with no surprise charges added part-way through. ### Same-day and immediate appointments A pilot light fault or a fire that's stopped working isn't something you should have to wait weeks for, and we offer immediate appointments where availability allows. ### Retesting for failed landlord certificates Where a fire has failed its annual gas safety check, we repair the specific fault and retest properly so the certificate can be reissued without delay. ### Safety comes before saving the appliance If a fire genuinely cannot be repaired safely, we say so and disconnect it rather than patch round a fault that will simply reappear. In detail ## Gas Fire Fault Diagnosis and Repair in Detail Pilot light faults are the most common call we get on gas fires, and they're rarely as simple as 'the thermocouple has gone'. A thermocouple generates a tiny voltage from the pilot flame's heat, which holds the gas valve open; when that voltage drops, the valve closes and the pilot goes out. A worn or misaligned thermocouple is the usual cause, but a draught reaching the pilot from a damaged flue seal, a partially blocked pilot injector, or low gas pressure at the appliance can produce exactly the same symptom. Replacing the thermocouple without checking those other possibilities sometimes fixes nothing at all. Spillage failures during a service or repair visit mean combustion products aren't clearing the flue properly under normal running conditions, and this is treated as a safety issue rather than a mechanical inconvenience. The cause can be inside the appliance, a blocked burner reducing draw, but is just as often external: a bird's nest or masonry fall partially blocking the chimney, a flue liner that has come away at a joint, or extractor fans elsewhere in the house depressurising the room and pulling the flue's own draught the wrong way. A repair on the fire itself won't resolve a spillage fault caused by the flue, so we test both before concluding what actually needs fixing. Obsolete parts are a real and growing issue on Merseyside's older housing stock, where plenty of gas fires fitted fifteen to twenty-five years ago are still in daily use. Manufacturers stop producing spares for discontinued models, and specific burner assemblies, fascia controls and some ignition components can become genuinely unobtainable, not just expensive. Where that's the situation, we say so plainly during diagnosis rather than taking a deposit against a part that may never arrive, and we talk through whether a like-for-like replacement fire is the more realistic route. Deciding whether a fire should be repaired or condemned comes down to whether it can be made to meet current safety requirements, not whether it can be coaxed back into producing a flame. A fire that fails combustion testing repeatedly despite repair attempts, has case seals too degraded to maintain the correct air path, or relies on a flue that cannot be brought up to standard without disproportionate building work, reaches a point where continuing to patch it is no longer the safe or sensible option. We'll always tell you when that point has been reached rather than keep billing for repeated repairs on a fire that's fundamentally at the end of its safe life. ### Residential and commercial properties We repair gas fires in houses, flats and rental properties across Merseyside, from older fires in solid-fuel-converted chimney breasts to balanced-flue inset fires in newer builds. Tell us the fault symptoms and the fire's make and age when you book so we can check likely parts availability before the visit. ### Variations of this service - Pilot light and ignition faults Diagnosing why a pilot won't hold or won't light at all, covering thermocouples, flame supervision devices, piezo ignitors and pilot injectors. - Spillage and flue-related failures Investigating a fire that has failed a spillage test, tracing the cause to the appliance, the flue, or ventilation in the room. - Weak, yellow or unstable flames Checking gas rate, burner condition and air supply where the flame picture indicates incomplete or poor combustion. - Retests after a failed safety check Repairing the specific defect noted on a failed gas safety certificate and retesting so the certificate can be reissued. - Obsolete or unrepairable appliances An honest assessment of whether parts exist for an older fire, and safe decommissioning where a repair isn't realistically achievable. ### Materials, parts and equipment - Thermocouples, flame supervision devices and piezo ignitors - Burner, injector and pilot assemblies where parts remain available - Case seals and fascia control components - Combustion and spillage testing equipment calibrated to manufacturer specification - Flue and ventilation diagnostic checks - Living-flame, fuel-effect and inset radiant fire types Questions ## Gas Fire Repairs: Frequently Asked Questions My gas fire pilot light won't stay lit, what's wrong?Usually a worn thermocouple or flame supervision device, but it can also be caused by a draught in the flue, low gas pressure, or a blocked pilot injector. We test to confirm the actual cause before quoting for parts. Can a gas fire fault be dangerous even if the fire still lights?Yes. A fire can ignite and still produce yellow or lazy flames, soot, or fail a spillage test, all of which point to incomplete combustion or a flue problem that can mean carbon monoxide. Ignition working is not the same as the fire being safe. What is a spillage failure and can it be repaired?It means combustion products aren't clearing the flue properly under normal use. Sometimes it's caused by the fire itself, such as a blocked burner, but it's often the chimney or flue, or extractor fans pulling air the wrong way. We test both to find the real cause before repairing. What happens if parts for my gas fire are no longer available?We tell you honestly during diagnosis. Many fires over fifteen years old have discontinued components, particularly ignition parts. Where a repair genuinely isn't achievable, we explain the realistic options, which may mean a like-for-like replacement fire. My gas fire failed its landlord safety check, can you fix it?In most cases yes. We diagnose and repair the specific defect noted on the failed certificate, then retest the appliance so a valid certificate can be reissued without unnecessary delay. When should a gas fire be condemned rather than repaired?When it cannot reliably meet current safety requirements, for example repeated combustion failures despite repair, case seals too degraded to maintain the correct air path, or a flue that can't be brought up to standard. We'll say clearly if a fire has reached that point rather than keep repairing it. How quickly can you attend a gas fire repair?We offer immediate appointments where availability allows, and answer the phone seven days a week, 8:30am to 5:30pm, on 07523 738285. Do you cover gas fire repairs across Merseyside?Yes, across Liverpool, Knowsley, Halton and St Helens, on all types of gas fire including older fires in original chimney breasts and modern balanced-flue inset fires. Still not sure? Send us the details or ring 07523 738285. Your next step ## Get Your Fixed Price in Writing Send us the details and we'll come back with a clear price, or ring now if you're without heating or hot water. - Gas Safe registered no. 576059 · licence no. 3715984 - 25 Bardley Cres, Tarbock Green, Liverpool L35 1RJ - 07523 738285 · 0151 384 5908 - info@harrisonejonesheating.co.uk - Mon–Sun, 8:30am–5:30pmCall 07523 738285 ### Request your free fixed price Takes under a minute. No pushy sales visit, no obligation. Or call us direct on 07523 738285 · 0151 384 5908 Gas Safe registered heating and boiler engineers serving Liverpool, Knowsley, Halton, St Helens and the wider Merseyside area. 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